City & Guilds Diploma in Recption Services
Step into the heart of the hospitality industry with confidence and capability. This diploma opens doors to exciting front-of-house roles where professionalism, warmth, and attention to detail truly matter. You'll build the essential skills needed to manage guest experiences from the moment they arrive to the moment they leave – all while learning how to handle bookings, manage accounts, promote services, and ensure every guest feels genuinely valued. With a strong focus on real-world application and industry standards, this programme sets the stage for a rewarding and people-focused career in hospitality.
Make a Lasting Impact
Reception Services are at the heart of hospitality and customer care. As the first point of contact for guests, reception professionals set the tone for the entire experience—combining warmth, efficiency, and professionalism to make every visitor feel welcome.
Facts to know
Certification
City & Guilds Level 2 Diploma in Reception Services (8064-05)
Minimum Entrance
18 years of age
Competency Evaluation
Admissions
February & July
Career Pathways
Reception Services form the foundation of a rewarding career in hospitality—where every interaction has the power to create a lasting impression.
